Return request window
Contact us within one calendar day after delivery. Once this period has passed, we cannot guarantee a full refund or exchange.
Eligibility
The item must be unused, in the same condition in which it was received, in its original packaging, and accompanied by a receipt or proof of purchase. Do not send a purchase directly to the manufacturer.
Sale items and exchanges
Only regular-priced items are eligible for a refund and sale items are excluded. Exchanges are provided for defective or damaged items after inspection.
Inspection and refund
We notify you whether the request is approved after the returned item is received and inspected. Approved refunds are applied to the original payment method; posting time can vary by bank or payment provider.
Return shipping
The customer is responsible for return shipping, which is non-refundable. Contact us first for correct return instructions instead of shipping to an unconfirmed address.